Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to email@example.com
We Accept Visa, Mastercard and American Express Discover cards as our payment options.
Most orders ship on the same or the next business day. You should allow up to five (5) business days for order processing. Our carriers make multiple pickups from us throughout the day with the latest cutoff time at 6:30 p.m. Certain types of orders, including orders with frozen and refrigerated products, only ship from Monday til Wednesday. If such orders are placed on Wednesdays, they will go out the following Monday. We reserve the right to delay shipment in the event of extreme weather conditions.
Certain products can only be delivered by truck. Online these products will be identified on the product page as “Shipping restrictions apply - Truck Only”. Your order will be processed, but placed on “HOLD” and a Customer Care representative will call you with an estimate of freight cost. Please allow additional time to process your order and scheduled delivery. Shipping service provider delivery dates may vary by region. Still need help? Contact us.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.